beetje — Our Commitment to Safe Gaming

Responsible gaming —
protect yourself

Playing on beetje is not just about the chance to win — it is a conscious form of entertainment. Know your limits, make informed decisions, and seek support when you need it.

For ages 21+ only — minors are not permitted

Gaming is entertainment, not an obligation

Casino games and sports betting on beetje are strictly adult entertainment — for people aged 21 and above only. This is not a source of income; it is a leisure activity. Winning and losing are both possible in every game, and keeping that reality in mind is the first step toward responsible play.

Many people start playing without setting a fixed budget, and gradually lose control as a result. beetje has built several tools directly into the platform to help prevent that. Detailed instructions on using these features are available on our FAQ page.

The core principle of responsible gaming is simple: only bet what you can afford to lose without it affecting your daily life. Never play with money meant for family expenses, debt repayments, or any other essential costs.

The 21+ age limit is strictly enforced. Age is verified when opening an account on beetje. If a minor has access to your device, use parental control software and keep your account password private.

Set your own limits yourself

These protective tools can be activated directly from your account settings on beetje.

Deposit limit

Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, no further deposits can be made.

Session time limit

Decide in advance how long you will play in one sitting. When the time is up, your account will automatically pause temporarily.

Loss limit

Set a maximum amount you are willing to lose within a given period. Once the limit is reached, play will stop.

Take breaks

If you feel you need some distance, you can temporarily close your account for anywhere between 24 hours and 30 days.

Self-exclusion

If you are experiencing longer-term problems, activate self-exclusion — while it is active, you will not be able to log in to your account.

Support team

For any limit changes or self-exclusion requests, contact the beetje support team via 24/7 live chat or email.

Recognise the warning signs

Gambling is a normal form of entertainment, but it can sometimes get out of hand. If you notice any of the following signs in yourself, consider seeking help.

You keep increasing your bets to recover lost money and cannot stop.
You are hiding your gambling from family or friends, or lying to them about it.
You are prioritising gambling over sleep, food, or work.
You are taking on debt or spending your savings to gamble.
You feel anxious, irritable, or restless when you are not gambling.
You have tried to stop gambling but failed repeatedly.
Gambling is causing strain in your family or social relationships.

These signs are not a mark of weakness — they are a signal that help is needed now. The self-exclusion and account closure process is described in detail in beetje's Terms and Conditions.

Support is always close by

Asking for help — for yourself or someone you care about — takes courage. The channels below are fully confidential.

beetje live chat

Talk to our support team directly via live chat at any time of day or night — assistance is available in both Bengali and English.

Email support

Write to beetje's support email for self-exclusion, account closure, or any other issue. The team is active 24/7 and will respond to your message.

Family and close ones

Talk openly with a trusted family member or friend. Having someone by your side makes dealing with a problem much easier.

Professional advice

Seek help from a mental health professional or counsellor. Professional support can provide the most effective long-term solution.

beetje's commitment

beetje is not just a gaming platform — it works to create a responsible environment. On our About Us page you can learn how we make user safety our top priority.

Age is verified at registration — anyone under 21 cannot open an account.
Tools for setting deposit, loss, and session limits are available directly in account settings.
Self-exclusion requests are processed within 24 hours and cannot be reversed before the period ends.
No promotional messages are sent to players who are under self-exclusion.
The support team is active 24/7 in Bengali and English — reachable via live chat and email.
Personal information is kept secure — see our Privacy Policy for details.
Account holders are advised to keep their devices password-protected to safeguard minors.

Ask yourself

Answer the questions below honestly. If even one answer is yes, speak with the beetje support team.

Have you spent more than the budget you set for yourself?
Have you felt compelled to place more bets to recover money you lost?
Have people close to you expressed concern about your gambling habits?
Have you ever gambled with money meant for household expenses?
Do you find it hard to stop gambling?

Remember — asking for help is an act of courage. The beetje support team will be by your side with complete confidentiality.

Responsible gaming — FAQ

Find answers to common questions about responsible gaming below.

You can activate self-exclusion directly from your account settings. Alternatively, contact the support team via 24/7 live chat or email. Once activated, self-exclusion takes effect within 24 hours and cannot be lifted before the set period ends.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit has a waiting period — this is intentional, to make sure the decision is considered carefully.

Any balance remaining in your account after self-exclusion is activated can still be withdrawn. Contact the support team for the step-by-step process — they will guide you through it.

Closing an account based on a third-party request is not possible, as the account holder must give consent. You can, however, inform the support team of the situation — they will advise on the right steps to take.

Yes, all limits and protection settings configured on your account apply equally on both the web and the mobile app.

Change your password immediately and notify the support team. Use your device's parental controls to block access to beetje for children or young family members.

Responsible gaming — protect yourself